Effective Date: May 9, 2026
Welcome to Luma AI. This Privacy Policy explains how Luma AI (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our mobile application and related services.
If you have any questions about this Privacy Policy, you may contact us at:
Email: meatboxoffice@gmail.com
Luma AI is an AI-powered application primarily focused on generating videos from images uploaded by users.
By using the app, you agree to the collection and use of information in accordance with this Privacy Policy.
Luma AI is intended for general audiences but is not recommended for minors.
We may collect the following categories of information:
When using Luma AI, you may voluntarily provide:
Photos and images uploaded for AI video generation
Facial images included in uploaded content
User-generated content
Email address (if provided during support requests or account-related actions)
All uploaded facial data and images are provided directly by users for feature functionality purposes only.
We may automatically collect certain technical and device-related information, including:
Device type and operating system
App version
Language settings
Crash logs and diagnostics
Usage statistics
IP address
Advertising identifiers (where permitted)
Luma AI may use third-party analytics and attribution SDKs, including:
Firebase
Singular
CDN and cloud delivery services
These services help us:
Improve app performance
Analyze usage trends
Measure marketing effectiveness
Prevent abuse and fraud
Optimize user experience
These providers process data according to their own privacy policies.
We use collected information to:
Provide AI image-to-video generation services
Process and deliver generated content
Maintain and improve app performance
Troubleshoot technical issues
Analyze app usage and engagement
Prevent fraud, abuse, and unauthorized access
Manage subscriptions and in-app purchases
Respond to support requests
We do not use uploaded images, facial data, or generated content to train AI models.
Luma AI may process facial images only when users voluntarily upload photos containing faces.
Facial data is used solely for:
AI video generation features requested by the user
Rendering and processing visual effects
We do not:
Use facial data for identity recognition
Use facial data for advertising purposes
Share facial data with unauthorized third parties
Train AI models using uploaded facial data
Sell user data or biometric information
User-uploaded content and related processing data are retained for no longer than 21 days, unless a shorter deletion period is requested by the user or required by law.
Users may also manually delete their content within the app where applicable.
Account deletion requests can be submitted:
Through the in-app Settings page
By contacting: meatboxoffice@gmail.com
After account deletion, associated data will be deleted or anonymized within a reasonable period unless retention is legally required.
Luma AI may offer:
In-app purchases
Auto-renewable subscriptions
Payments and billing operations are processed through Google Play and are subject to Google’s applicable terms and privacy policies.
We do not directly collect or store full payment card information.
Luma AI may use advertising identifiers and attribution technologies for analytics and marketing performance measurement.
Where required by applicable laws or platform rules, consent mechanisms may be provided before tracking technologies are used.
We may share limited information with trusted service providers that support app operations, including:
Cloud hosting providers
Analytics providers
Attribution and performance measurement services
Content delivery infrastructure providers
These providers are contractually required to protect your information.
We do not sell personal data.
We implement reasonable technical and organizational measures designed to protect user information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic storage or transmission over the Internet is completely secure.
Luma AI is not directed toward children and is not recommended for minors.
We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it promptly.
Depending on your jurisdiction, you may have rights to:
Access your personal information
Request deletion of your data
Request correction of inaccurate information
Withdraw consent where applicable
Object to certain processing activities
To exercise these rights, contact:
meatboxoffice@gmail.com
Your information may be processed and stored on servers located outside your country or region.
By using Luma AI, you consent to such transfers where permitted by applicable law.
We may update this Privacy Policy from time to time.
Updated versions will be posted within the application or associated distribution pages with a revised effective date.
Continued use of Luma AI after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
Luma AI Support Email: meatboxoffice@gmail.com